Let's Help Your Patient Transition Safely Home.
We work with physicians, hospitals, case managers and care teams to provide in-home nursing and personal care support for medically complex children in Georgia.
For referring professionals
Who We Work With
Referrals come from every part of a child's care team. Whoever you are, the process is the same and the family stays at the center of it.
Pediatricians
Primary care physicians who see a child's needs grow beyond the clinic visit.
Specialists & neurologists
Pulmonology, neurology, GI and other specialists managing complex care.
Hospitals
Inpatient teams planning a safe move from a hospital bed to a bedroom.
NICU & discharge teams
Discharge planners preparing an infant and family for care at home.
Case managers
Coordinators keeping a child's services, orders and documentation aligned.
Social workers
Professionals supporting a family through a demanding transition.
Therapists
Physical, occupational, speech and respiratory therapists who see daily needs.
Families, too
A family can also contact us directly, with or without a referral.
Who we serve
Medically Complex Children, at Home
WeLIVE Healthcare Services provides pediatric skilled nursing and personal care support in the home for medically complex children in Georgia.
Most of the children we are asked about are at a transition point: a discharge being planned, a new tracheostomy or feeding route, a change in a child's baseline, or a family whose current arrangement is no longer holding.
A referral to us is the start of a conversation, not a commitment on either side. We will tell you what we can and cannot do for a particular child rather than accept a referral we are not the right fit for.
When to refer
When a Referral Makes Sense
Most of the children we are asked about are at a transition point. If one of these sounds familiar, it is worth a call.
A discharge is being planned
From the hospital or NICU, with skilled care needed at home.
New airway or breathing support
A new tracheostomy, ventilator or oxygen requirement.
A new feeding route
A G-tube, J-tube or other enteral feeding plan starting at home.
A change in baseline
A child's needs have changed and the current plan no longer fits.
The current arrangement is not holding
A family is struggling to keep the care their child needs in place.
A family is asking about home nursing
They need someone to explain the options and the GAPP process plainly.
How referrals work
Three Steps From Referral to Care
The same steps apply whether a family calls us themselves or a referring team sends a patient our way.
- 1
Send a referral
Use the referral form, or call or fax the team with what you have to hand.
- 2
We review and reach out
We tell you plainly what we can and cannot do for the child, and contact the family.
- 3
We coordinate with your team
We work from the physician's orders and report back what we see at home.
Information that generally helps
Not a binding requirement list: a referral will not be turned away for a missing item. If a discharge is moving quickly, send what you have and we will follow up for the rest.
- The child's age and a summary of their diagnoses
- Current clinical status and baseline — what a typical day looks like
- Equipment and technology in use, such as tracheostomy, ventilator, oxygen or enteral feeding
- Medication regimen and any ordered treatments
- The anticipated discharge or transition date, if one is being planned
- The child's Medicaid status and any program the family is already served through
- Family contact details and the best way to reach a parent or guardian
- The referring physician or case manager and how to reach them
Reach the team directly
- Phone
- (470) 645-9079
- Fax
- (678) 884-0561
We do not publish decision timelines, because the program decision is not ours to make.
Coordination
How We Work With Your Team
Home care only works when the referring team, the ordering physician and the family are looking at the same picture.
We work from the physician's orders
The plan of care belongs to the child's physician. Our role is to deliver against it in the home and to report back what we see, not to reinterpret it.
One point of contact
Referring teams should not have to chase a file through an organisation. We will tell you who is handling a referral and how to reach them.
Documentation flows both ways
We ask for what we need to care for a child safely, and we return clinical documentation to the ordering physician as the plan of care requires.
Changes get reported, not absorbed
If a child's status changes at home, the ordering physician hears about it from us. Families should never be the only channel for clinical information.
Support through the transition
The move from a hospital to a bedroom is the point at which a plan either holds or does not. These are the ways we try to make it hold.
- Joining discharge planning conversations while the transition is still being shaped, where that is useful to the team
- Meeting the family to complete intake documentation and understand the home the child is actually going to
- Talking the family through what a home care plan involves, in language that survives a difficult week
- Coordinating with the ordering physician as the plan of care is established and as it changes
- Being honest with the referring team when a child's needs are outside what we can support
The Georgia Pediatric Program (GAPP) is a Georgia Medicaid program that can cover in-home skilled nursing and personal care support for children with complex medical needs.
GAPP is administered by the Georgia Department of Community Health. WeLIVE Healthcare is a provider: we do not determine eligibility, approve services or set authorized hours, and we will not tell a family otherwise.
Approval turns on medical necessity, the physician's orders and the clinical documentation for the individual child — which is why the record a referring team sends matters so much.
Provider resources
Pages Worth Having to Hand
Including ones you can share with a family directly during a discharge conversation.
- Referrals
Refer a child
Send us a referral and we will follow up with the referring team and the family.
Medicaid GAPP guide
How the Georgia Pediatric Program works, what it weighs, and what we tell families about it.
Services we provide
Pediatric skilled nursing, personal care support and complex pediatric care at home.
Conditions & care needs
Plain-language pages you can point a family to while a transition is being planned.
If a family would rather begin the conversation themselves, they can Get Qualified without a referral.
We're Your Partner in Care.
Send the referral and we will follow up with your team and the family. If we are not the right fit for a child, we will say so rather than leave a discharge waiting on us.
A referral starts a conversation. It is not an acceptance of a patient, and WeLIVE does not determine Medicaid eligibility.