Terms of Service

Last Updated: 01/20/2026

By opting in to receive SMS text messages from WeLIVE Healthcare, you agree to the Terms & Conditions outlined below.


1. SMS Consent Communication

Any phone number or information obtained through the SMS consent process will not be shared with third parties or affiliate companies for marketing purposes.
All SMS data is used only for service-related communication and internal operational needs.


2. Types of SMS Communications

By consenting to receive SMS messages from WeLIVE Healthcare, you may receive messages related to:

  • Care coordination and updates
  • Appointment reminders or scheduling
  • Follow-up messages from our Care Team
  • Patient intake verification
  • Service-related notifications
  • General conversations regarding your care needs

We do not send promotional or marketing SMS messages.


3. Message Frequency

Message frequency will vary based on the nature of communication.
You may receive up to 10 SMS messages per week, depending on service needs or active conversations with our care coordinators.


4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier and service plan.
International messaging, if applicable, may incur additional carrier charges.


5. Opt-In Method

You may opt in to receive SMS messages from WeLIVE Healthcare through:

  • Verbal consent during a phone conversation
  • Written consent via intake forms or digital submission
  • Selecting the SMS consent checkbox on digital forms

6. Opt-Out Method

You may opt out of receiving SMS messages at any time by:

  • Replying “STOP” to any text message
  • Contacting us directly to request removal from our SMS listOpting out will stop all non-emergency text messaging.

7. Help & Support

If you require assistance, reply with the keyword “HELP.”

You may also contact us directly here:
Support Email: support@welivehealthcare.com
Help Page: https://welivehealthcare.com/help (replace with final link)


8. Standard SMS Disclosures

  • Message & data rates may apply.
  • Message frequency may vary.
  • Reply STOP to unsubscribe at any time.
  • Reply HELP for assistance.
  • Please review our full Privacy Policy and Terms & Conditions for more details.